February 25, 2021

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Twitter is Combating COVID-19 Misinformation With New Labels and Warning Messages

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Twitter on Monday began introducing new labels and warning messages that may present extra context and data on some tweets containing disputed or deceptive data associated to COVID-19. Twitter mentioned it should take motion primarily based on three broad classes:

These embody “deceptive data” — statements or assertions which have been confirmed to be false or deceptive by subject-matter specialists, reminiscent of public well being authorities. The opposite two classes are “disputed claims”, statements or assertions wherein the accuracy, truthfulness, or credibility of the declare is genuinely contested or unknown; and “unverified claims”, data (which might be true or false) that’s unconfirmed on the time it’s shared.

Labels might be utilized to deceptive data and disputed claims. These new labels will hyperlink to a Twitter-curated web page or exterior trusted supply containing extra data on the claims made throughout the tweet. Relying on the propensity for hurt and kind of deceptive data, warnings may additionally be utilized to a tweet. These warnings will inform people who the data within the tweet conflicts with public well being specialists’ steerage earlier than they view it.

For instance, a message saying “some or the entire content material shared on this tweet conflicts with steerage from public well being specialists relating to COVID-19” could seem earlier than a person tries to open a tweet with a disputed declare.

“Our groups are utilizing and enhancing inner methods to proactively monitor content material associated to COVID-19. These methods assist guarantee weren’t amplifying Tweets with these warnings or labels and detecting the high-visibility content material rapidly,” Twitter’s Head of Website Integrity Yoel Roth and Director for Public Coverage Technique Nick Pickles wrote in a weblog submit.

“Moreover, nicely proceed to depend on trusted companions to determine content material that’s more likely to lead to offline hurt. Given the dynamic state of affairs, we’ll prioritise assessment and labelling of content material that would result in elevated publicity or transmission,” they added. Twitter, nonetheless, mentioned that embedded tweets and tweets seen by individuals not logged into Twitter should seem and not using a label.

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