What is customer loyalty?

Learn what customer loyalty is, why it’s important for businesses, and the strategies used to build and maintain it.

What is customer loyalty?
Ishani Apr-30-2023 10:00:32
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1 Answer

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Customer loyalty is the strong feelings of trust, support and devotion that a customer has for a particular business or brand resulting in them consistently returning to purchase products or services from that business or brand. It is a mutually beneficial relationship between the customer and business where customer loyalty increases customer retention and leads to increased sales for the business.
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Aaliyah
10 Ques 1 Ans
answered 22 Aug 2023

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