What is a warranty and how does it protect consumers?

A warranty is a written guarantee provided by a manufacturer or seller to the consumer, promising to repair or replace a faulty product or refund the purchase price within a specified period. It serves as a form of consumer protection by ensuring that the product or service meets certain quality standards and performs as advertised.

Types of Warranties:

• Manufacturer Warranty: Offered by the manufacturer and typically covers defects in materials and workmanship.
• Extended Warranty: An additional warranty purchased by the consumer to extend the coverage beyond the standard warranty period.
• Implied Warranty: Automatically applies to all products sold, ensuring that they are fit for their intended purpose and of satisfactory quality.
• Explicit Warranty: A specific written warranty provided by the manufacturer or seller detailing the terms and conditions of coverage.

Consumer Rights and Benefits:

Warranties give consumers the right to have defective products repaired, replaced, or refunded without additional cost. They provide peace of mind, ensuring that consumers are protected against product defects and poor quality.

Warranty Claims and Coverage:

Consumers can make warranty claims by contacting the manufacturer or seller and providing proof of purchase. Warranty coverage varies in duration and terms, so it is essential for consumers to review the warranty information before making a purchase.