How should businesses handle data breaches under GDPR?

Businesses must have a clear and effective plan in place to handle data breaches in compliance with GDPR guidelines. Here are the key steps they should follow:

Reporting the breach

As per GDPR regulations, businesses are required to report a data breach to the relevant supervisory authority within 72 hours of becoming aware of it. This report should include details such as the nature of the breach, its potential consequences, and the measures being taken to address it.

Notifying authorities

Businesses must also inform the affected individuals about the breach if it is likely to result in a high risk to their rights and freedoms. This notification should be done without undue delay and in clear and plain language to ensure that individuals are aware of the breach and its potential impact on their personal data.

Informing affected individuals

Businesses should communicate with affected individuals in a transparent and timely manner, providing them with information on the data breach, the potential risks involved, and the steps they can take to protect themselves. This communication helps build trust with customers and demonstrates a commitment to data protection.

By following these steps and adhering to GDPR guidelines, businesses can ensure compliance, minimize risks, and maintain the trust of their customers in the event of a data breach.