September 23, 2021

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Google Does Away With Some Lending Apps In India To Shield Shoppers

Google Deletes Some Lending Apps In India To Safeguard Consumers

Builders should solely entry permissions which are essential to implement present options and providers.

Alphabet Inc’s Google has eliminated some lending apps focused at shoppers in India from Play Retailer in an try to guard customers, it mentioned in a weblog publish on Thursday.

“We have now reviewed a whole bunch of non-public mortgage apps in India, primarily based on flags submitted by customers and authorities businesses,” Suzanne Frey, Vice President, Product, Android Safety and Privateness mentioned within the publish.

A current investigation by Reuters discovered at the least 10 lending apps on Play Retailer breached Google’s guidelines on mortgage reimbursement lengths aimed toward defending susceptible debtors. It additionally discovered that a variety of the lending apps additionally violated central financial institution rules designed to guard debtors.

Google didn’t elaborate on the variety of apps that had been taken down.

Google has contacted firms and requested them to make clear if they’re compliant with the foundations and rules, failing which an app could possibly be faraway from the Play Retailer.

“We ask you to verify inside 5 days of this mail whether or not you maintain legitimate present approvals or licences from the Reserve Financial institution of India to behave as a NBFC (Non-Banking Monetary Firm) or are registered underneath any relevant state laws to supply such providers or are providing providers in your app as a chosen agent of a registered NBFC/Financial institution,” mentioned the e-mail, a replica of which has been seen by Reuters.

“If we don’t obtain this affirmation from you inside 5 days of this mail, your app could also be faraway from Google Play.”

The net lending trade has come to the eye of the authorities after at the least two suicides previously month linked to alleged harassment by restoration brokers of such apps.


The Reuters evaluation of 50 standard lending apps out there additionally discovered practically all required debtors to present them permission to entry their telephone contacts which customers allege are utilized by restoration brokers within the case of defaults or late funds.

Google mentioned builders should solely entry permissions which are essential to implement present options and providers.

“They need to not use permissions that give entry to person or gadget information for undisclosed, unimplemented, or disallowed options or functions,” Google mentioned in its publish.

It mentioned it will guarantee apps complied with native legal guidelines and rules. “Apps that fail to take action can be eliminated with out additional discover,” it mentioned.

On Wednesday, the central financial institution fashioned a working group to look into digital lending practices. The panel has been tasked with figuring out dangers posed by unregulated digital lending to monetary stability, regulated entities and shoppers and is anticipated to submit the report inside three months.