WhatsApp on Tuesday mentioned the MyGov Corona Helpdesk on its platform will now enable customers to find their nearest vaccination centre and e-book their vaccine appointments.
On August 5, MyGov and WhatsApp had launched the power for customers to obtain vaccine certificates from the chatbot; and to this point, over 32 lakh certificates have been downloaded by customers throughout the nation. “The MyGov Corona Helpdesk on WhatsApp, since its launch in March 2020, has emerged as considered one of most genuine sources of COVID-related data through the pandemic and served as a crucial instrument in preventing the public-health disaster for over 41 million customers throughout India,” it added.
MyGov CEO Abhishek Singh mentioned the MyGov Corona Helpdesk has been a path-breaking technological answer that benefited thousands and thousands of residents throughout the nation. “Since its launch, MyGov Corona Helpdesk, enabled with assist from Haptik and Flip.io, has developed right into a go-to platform that’s not solely serving to residents with genuine Corona-related data however is now additionally aiding them within the technique of vaccine reserving as additionally discovering vaccination facilities and slots and downloading vaccination certificates,” he added.
It’s enabling digital inclusion within the true sense as most individuals discover the AI based mostly interface enabled on WhatsApp simpler to navigate, he additional mentioned. “Our collaboration has unlocked know-how’s potential to increase advantages to residents at scale. Judging by the big numbers of people that have positioned their belief within the MyGov Corona Helpdesk chatbot and availed themselves of the advantages, this is a vital step in our journey to turn out to be a digitally empowered nation. As a platform, we’re absolutely dedicated to supporting our Authorities’s efforts to assist struggle this pandemic, WhatsApp Public Coverage Director Shivnath Thukral mentioned.
To contact MyGov Corona Helpdesk chatbot, residents can save the WhatsApp quantity +91 9013151515 on their telephones; begin a chat by typing E book Slot and ship it to the quantity. It will generate a six-digit one-time password on the respective cell phone quantity. Customers then select a most well-liked date and site, based mostly on the pincode and vaccine sort. All customers can comply with this sequence to get a affirmation of their centre and day of their vaccine appointment.