February 28, 2021

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COVID-19: Maruti rolls out customary working procedures for service centres

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Maruti rolls out standard operating procedures for service centres
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Maruti rolls out customary working procedures for service centres

The nation’s largest carmaker Maruti Suzuki India (MSI) on Friday mentioned it has rolled out a set of detailed customary working procedures (SOPs) for its over 3,800 service centres throughout 1,914 cities within the nation, amidst the coronavirus pandemic. The SOPs adhere to all of the advisories and pointers stipulated by the state and central governments, and are devised to make sure security and wellbeing of the purchasers and employees, MSI mentioned in an announcement.

“The corporate is dedicated to taking each potential effort to make sure the protection of consumers visiting the service centres,” MSI Managing Director and CEO Kenichi Ayukawa mentioned.

With social distancing as the brand new regular, the corporate encourages its prospects to avail comfort and security of doorstep providers comparable to – ‘Service on Wheels’ and ‘Choose and Drop’, he added.

With these service initiatives, prospects needn’t step out of their properties for automotive servicing, Ayukawa mentioned.

As per approval from competent authorities, greater than 2,000 MSI workshops are already energetic to deal with customer support wants throughout 1,100 cities, the assertion mentioned.

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